Delete Your Data — ClockWork Pro

📋 What gets deleted

Once your request is verified, we permanently remove or delete:

Your login, so the account can no longer be used
Your name, email, phone number, department and photo (your profile is renamed "Deleted employee")
Your kiosk PIN, push notification token and notification settings
The GPS coordinates recorded on your time records (clock-in, clock-out and last recorded position), and how far from the site you were at clock-in and clock-out
Your scheduled shifts and the shift-swap requests you made
Your time-off requests, their notes, and your time-off balance records
Messages you wrote, files you attached, and your read receipts (you're also taken off the recipient list of messages others sent)
Notifications that were sent to you
App ratings and feedback you sent
Your work-location assignments
Records of which app version you used

⚠️

What we must keep. Your hours and pay records are wage records your employer must keep by law, so we keep:

your time records: clock-in and clock-out times, breaks, hours, minutes late, early, or before or after your shift, approvals, notes, edits, the work location, and any review note (a review note may say how far from the site you were);
your hourly rate, your employer's payroll ID for you, and the PTO and sick-hour totals on your profile; and
the history of changes to those records.

These are kept under "Deleted employee," without your name or contact details. They stay linked to an internal ID and your employer's payroll ID so your employer can match them in its own records. They are kept for as long as your employer's account exists, and for three years after it closes.

We also keep: a record of your deletion request (your name, email and what we did), as proof we handled it, for three years; messages other people sent you, in their own mailboxes; notifications other people received that mention you (for example, a manager's "clocked in" alert); and encrypted backups, which expire within 90 days.

⏱️ What happens after you submit

You get a reference number on this page. Keep it.
We verify that the request really comes from the account holder before changing anything. We may email you at the address you give to confirm.
We complete verified requests within 30 days.
Once your account is deleted, your company's ClockWork Pro admins are told it was deleted at your request, with the name you gave on this form and your reference number. They are not shown your email or your reason.
Nothing changes until verification is done. Your account keeps working as it does today, and submitting this form does not lock you out.
Questions, or no reply within 30 days? Email support@clockworkpro.app and quote your reference number.
If you're the only active admin of your company, we can't delete your account until another admin is added or the company account is closed (Settings → General → Close Company Account).
Your employer can also delete your account from its Employees page. The result is the same as this form.

🧭 Other ways

In the app: Menu → Privacy & data opens the Privacy Policy and this page (app version 2.0.7 and later).
Ask your employer: your company's ClockWork Pro admin can view, correct or delete your records, and on paid plans export them.
Closing a whole company account: Admins use Settings → General → Close Company Account. See our Terms for what happens to the records.

🗑️ Submit deletion request

Email address associated with your account *

Full name *

Reason for deletion (optional)

Additional details (optional)

I understand that, once verified, this permanently deletes my account and the personal data listed above, and that it cannot be undone. My time and pay records will be kept for my employer, without my name or contact details, as described above.

✅

Request Received

We have recorded your deletion request. Next we verify it came from the account holder, then complete it within 30 days.

Your reference number — keep it:

Nothing has changed yet: your account works as before until verification is complete. Questions, or no reply within 30 days? Email
support@clockworkpro.app and quote the reference above.